Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
7.7
Location
6.3
Service
7.7
Dining
5.3
Guest reviews
8.2/10
based on 5 reviews
7.9
7.9/10 based on 1175 reviews
Anna
United Kingdom,
December
2023
6.0/10
The hotel was a standard Comfort Inn type, with the room having a desk, a fridge, and a slider opening onto the parking lot. The staff, although a bit slow, were quite helpful and friendly. The location, despite being small, is close to various amenities. The dining experience, with a basic selection and overcrowded breakfast room, left room for improvement.
Rooms
7.0
The room had a desk, a fridge, and a slider to the parking lot. It was too cold.
Service
7.0
The staff were helpful and friendly, though a bit slow.
Location
6.0
The location is small but close to amenities.
Dining
5.0
The dining had a basic selection and an overcrowded breakfast room.
Facilities
5.0
Limited information provided about the facilities.
Chris
United Kingdom,
November
2023
6.8/10
The hotel had spacious and quiet rooms at the back of the property, offering clean and comfortable accommodations. The service, especially from Dominic, was particularly helpful and knowledgeable. However, some aspects of the location were disappointing, with limited capacity in the dining area. The price was reasonable, aligning with the overall value provided by the hotel.
Rooms
8.0
The rooms were spacious, quiet at the back of the property, and clean and comfortable. There was a large service closet that may have once been a room.
Service
7.0
The service, particularly from Dominic, was quite helpful and knowledgeable. However, there were instances of sarcastic and unfriendly behavior from other staff members.
Location
6.0
The hotel sits about 25 people in a property that can house around 300 guests when full.
Dining
6.0
The dining area seemed adequate but could face challenges accommodating all guests comfortably, like during breakfast.
Facilities
7.0
The hotel provided a sufficient range of facilities, and the allocation of parking space seems functional. The overall amenities were satisfactory given the circumstances, with a standard level of comfort and convenience.
Amanda
United Kingdom,
August
2023
7.0/10
The hotel is conveniently located near the town center and offers spacious and clean rooms with essential amenities like fridges and microwaves, perfect for budget-conscious travelers. However, the noise level was disturbing, making it hard to get a good night's sleep.
Rooms
8.0
The rooms were clean and spacious, not feeling cramped, and the inclusion of fridges and microwaves is a great perk for travelers on a budget.
Service
9.0
The hotel staff was incredibly helpful, efficient, and showed a genuine kindness throughout my stay.
Location
7.0
The hotel's location in Rivière du Loup was the main reason for choosing it, although it was a bit far from the town center. Still, it provided easy access to nearby dining options, and I would definitely return in the future.
Dining
5.0
The breakfast experience was very basic with limited options, and the overcrowded breakfast room could be quite busy during peak times.
Facilities
6.0
The facilities were decent but not exceptional, meeting basic needs without any standout features.